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Frequently Asked Questions

  • What do Physical Therapists do?
    Physical Therapists are movement specialists who utilize various modalities of treatment to address movement limitations uncovered upon evaluation. We are educators to provide you with treatment options, various exercises, and opportunities to learn about how your body works. The more you know about your body; the more you can do to help yourself so you don't need us! We treat many things including acute injuries to chronic pain. Physical Therapists address range of motion restrictions, muscle weakness, soft tissue restrictions, joint restrictions, neurological conditions, and movement dysfunction.
  • How is your Physical Therapy Clinic Different from Others?
    The whole body assessment and rehabilitation approach is unique in that we are able to always provide one one-on-one services to each individual. We are then able to provide and carry out an individualized treatment plan with your therapist.
  • Do I need a referral for Physical Therapy?
    There is direct access in the state of New Hampshire for physical therapy services. If you are seeking reimbursement, your insurance may ask you for a referral for proof of medical necessity.
  • What should I expect with a Women's Health Appointment?
    A women's health appointment is the same as any other physical therapy evaluation or treatment. The difference is that when applicable there may be an internal evaluation or treatment of the pelvic floor. This will be discussed in detail at the time of your appointment and written consent must be given.
  • Do you accept my insurance?
    Untapped Potential does not accept insurance. We are an out-of-network provider which allows us to do what is best for you in regard to your evaluation, treatment, and plan of care. The client is responsible for the cost of each visit at the time of service. However, a superbill can be provided upon request to submit to your insurance for potential reimbursement. Reimbursement is not guaranteed for out-of-network coverage. It is the client's responsibility to understand their insurance benefits.
  • Do you accept health savings accounts?
    Yes! You can use your Health Savings Account or Flexible Spending Account for copay/coinsurance. However, HSA/FSA cannot be used for wellness services secondary to these services being cash-based services that are billable to insurance.
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